1. Your personal information
Flex-e-card will collect personal information for the purpose of processing your order, authorising your payment and providing customer services. The personal information that you provide may also be passed to the Issuer of the Gift Card product that you have ordered where it may be used to satisfy the Know Your Customer requirements of the Financial Conduct Authority.
Unless you have expressly provided your permission, your personal data will not be used for marketing purposes, nor will it be shared with third parties unconnected with Flex-e-card or the Issuer of the Gift Card that you have ordered.
You have the right to request details of the personal information that is held about you, and you may receive this by writing to Flex-e-card, 13 Telfords Yard, 6-8 The Highway, London. E1W 2BS.
2. Your consent
If you provide consent by checking the box on the order form we may also use the information we collect to occasionally notify you about important functionality changes to the website, new Flex-e-card services and special offers we think you'll find valuable. If you decide that you would rather not receive this information after giving your consent, you may opt out by sending an email to email@example.com
3. How does Flex-e-card protect customer’s details?
When you place orders we use a secure server. The secure server software encrypts all information you input using certificated 128 bit SSL before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information that you have given us to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose personal information to you.
5. Will Flex-e-card disclose the data it collects to other parties?
Flex-e-card does not sell, trade or rent your personal information to others. The personal information that you provide may be passed to the Issuer of the Gift Card product that you have ordered for use in satisfying the Know Your Customer requirements of the Financial Conduct Authority.
Flex-e-card may provide aggregate statistics about our customers, sales, traffic patterns and related site information to our clients, but these statistics will include no personally identifying information. We employ other companies and individuals to perform functions on our behalf. Examples include: fulfilling orders; delivering packages; sending postal mail and e-mails; analysing data; providing marketing assistance and processing credit card payments. Such companies and individuals will have access to personal information needed to perform these functions, but will not use it for any other purposes. All data is processed in accordance with UK Data Protection legislation and no data will be transferred outside of the EEA (European Economic Area) without obtaining your prior consent.
6. In summary
We are committed to protecting your privacy. We use the information we collect on the site to make ordering at Flex-e-card.com possible and to provide the best levels of customer service possible.
7. Tell us what you think
Flex-e-card welcomes your questions and comments about privacy. Please send emails to firstname.lastname@example.org.
One simple step to activating your gift card, insert the gift card number and submit it’s that easy.
Flex-e-card offers a range of shipping options that you can select depending on the urgency, value, and number of gifts.
Here are a number of frequently asked questions about how Flex-e-card Gift Cards work.